- Introduction & Scope of Data Collection JetMate Aviation prioritizes the absolute confidentiality of our global clients’ data. Operating across more than 150 international airports requires the collection of highly specific operational information. This includes mission-critical data such as crew passports, aviation licenses, passenger manifests, and detailed flight routing. We also collect corporate contact details and secure financial information strictly to facilitate seamless flight support, ground handling, and aviation fuel arrangements.
- Legal Basis & Operational Use Our data processing aligns strictly with international data protection frameworks, including the GDPR. Operations are executed under the following legal grounds: contractual necessity to fulfill flight support agreements, legal obligations to satisfy Civil Aviation Authority (CAA) and border control mandates, and legitimate interests in maintaining the efficiency of our 24/7 Operations Control Center (OCC). Your operational data is never utilized for unauthorized marketing; it is leveraged solely to ensure compliance and deliver time-critical aviation solutions.
- Data Security, Retention & Sharing We implement enterprise-grade security protocols and encryption to safeguard your sensitive operations. JetMate Aviation does not sell or trade corporate data. Information is shared exclusively with vetted ground handlers, service providers, and legal authorities strictly as required for flight execution. We retain operational logs, financial invoices, and compliance records for 5 to 7 years to meet international corporate and aviation laws, after which all sensitive data is securely anonymized or permanently destroyed.
- International Transfers & Privacy Rights Given our global footprint, with headquarters in Dubai and a central operations hub in Istanbul, data is processed across borders utilizing recognized frameworks, including Standard Contractual Clauses (SCCs), to guarantee uninterrupted security. As our corporate partner, you retain full rights regarding your data:
- Access & Update: Review or correct your corporate information and flight records.
- Data Erasure: Request the deletion of data, subject to overriding aviation and tax retention mandates.
- Consent Withdrawal: Manage communication preferences and opt-out of non-essential operational updates.
Contact Our Compliance Team If you have any questions or require further clarification regarding our privacy practices, please contact us:
- Email: [email protected] (or [email protected])
- Phone: +971 4 501 58 55
- Headquarters: Dubai Silicon Oasis – A1-110-03, P.O. Box 342016, Dubai, UAE
