JetMate’s ramp handling services are designed to provide seamless, efficient, and secure ground support for every flight operation. Our skilled ground crew ensures that each aircraft receives expert care, whether for a quick turnaround or a longer stay.

• First Class Ground Support: Our services cover every essential detail, from aircraft marshalling, towing, and parking assistance to fueling coordination and safety checks, all designed to streamline the process and maximize efficiency.
• Baggage and Cargo Handling: JetMate’s crew is trained in precise baggage and cargo handling procedures, ensuring swift and careful loading and unloading to protect all items while adhering to tight schedules.
• Passenger and Crew Services: We provide professional assistance for both passengers and crew, including ground transport coordination, passenger boarding and deplaning, and immediate support for crew needs, creating a comfortable and hassle-free experience.
• Cabin Cleaning and Aircraft Appearance: With JetMate, your aircraft is always presentation-ready. Our cabin cleaning services are detail-oriented, using high-quality, safe products to maintain cleanliness and comfort, ensuring an inviting environment for every passenger.
• Advanced Equipment and Trained Personnel: JetMate utilizes state-of-the-art ground support equipment, from high-speed tow trucks to advanced safety and communication systems. Our personnel undergo regular training to ensure compliance with industry standards and prioritize operational safety.
• Quick Turnaround and On-Schedule Departures: Our goal is to minimize ground time while maintaining the highest standards of safety and efficiency, allowing flights to depart on time and without delays.

Key Aspects of Ramp Handling Services:

1. Aircraft Marshaling:
   Trained personnel guide the aircraft to its designated parking position using signals, ensuring precise alignment with ground equipment.
2. Baggage and Cargo Handling:
   Includes loading and unloading passenger baggage, cargo, and mail with care and efficiency, ensuring timely processing.
3. Aircraft Towing and Pushback:
   Moving aircraft to or from parking stands or runways using specialized vehicles like tow trucks.
4. Refueling:
   Coordinating safe and efficient refueling procedures to prepare the aircraft for its next flight.
5. Aircraft Cleaning and Servicing:
   Includes external cleaning, lavatory services, potable water supply, and cabin preparation to ensure passenger comfort and hygiene.
6. Ground Power Unit (GPU) and Air Conditioning:
   Providing essential power and air conditioning to the aircraft while engines are off.
7. De-Icing and Anti-Icing (if required):
   Removing ice and snow to ensure safe takeoff during adverse weather conditions.